| |
|
|
 |
Terms and conditions of usage
of
www.have.co.uk
Your use of this website constitutes your agreement to the
terms and conditions in this document (Terms and
Conditions).
Prices and promotions are subject to change without notice.
Our prices shown on our web site include VAT where
applicable.
Customer Support
Our customer support and contact details are published
here.
Delivery
Fixed rate £1.95 in the UK (unlimited items) and £2.95 to all
major countries in Europe.
Spend over £45 - Delivery is FREE!
Delivery usually within 1 to 2 working days. International
orders take 4 to 6 days depending on the country.
All orders are shipped in a plain brown envelope or box
without any markings.
Legal Disclaimer
In accordance with UK and EU legislation we are required
to inform you that the products on this website are not
intended to diagnose, treat, cure
or prevent disease. The information provided on this website
is for informational purposes only and is not intended as a
substitute for advice from your health
care professional or any information contained on or in any
product label or packaging. You should not use the
information on this website for diagnosis or treatment of
any health problem or for prescription of any medication or
other treatment. You should consult with a healthcare
professional before starting any diet, exercise,
supplementation program or if you have or suspect you might
have a health problem.
Data Protection
Have.co.uk is compliant with the Data Protection Act.
Your details will not be passed on to any third party
without prior consent.
Privacy Policy
At Have.co.uk we utilise the latest in Secure Server
Technology to ensure that all information is protected to
the highest standards. We never make your personal details
available to anyone else. We collect information about you
for 2 reasons: firstly, to process your order and second, to
provide you with the best possible service.
We need to know your name, address and payment details so
that we can process your order. We need your telephone
number and e-mail address to enable us to contact you should
there be any problem with your order.
Customer information is collected lawfully and in accordance
with the Data Protection Act.
Credit Card Security
All credit/debit card numbers are encrypted and sent to
us using a secure server (SSL). You will see a padlock or
key icon appear in the corner of your web browser window to
indicate a secure SSL connection has been made.
We do not store credit card details nor do we give, hire or
sell information to third parties.
Best Price Guarantee
1) The online retailer must be UK mainland based and not based offshore in the
Channel Islands or Isle of Man.
2) The identical item must be in stock and immediately available for shipping.
3) The identical item must be a new product, not a clearance item and not
reduced due to being damaged or out of date.
4) Other coupons and promotional codes may not be used with price matches.
5) Items being sold on auction/classified websites are excluded unless we can
verify that the item is 100% authentic and the company have been trading for at
least 6 months.
6) You must contact us BEFORE you order the item from us. No price match
requests will be honoured retrospectively.
7) We reserve the right to not price beat if we feel the match is not a
comparable and fair one.
8) Our decision is final.
30-Day Money Back Guarantee (Return Procedures)
Have.co.uk hopes you love your purchase, however, if
you wish to return your order you can do so within
30 days.
Unless
otherwise stated we cannot refund or
exchange unwanted items if they have
been used or any of the original
packaging is missing or broken.
You must
contact us
to obtain return authorisation before sending any items back
(delivery charges are non-refundable).
We endeavour to process and respond to returns within 2
working days. |
|
|
|
|
|
|
